I have not had a car tinted in over 15 years. The process was smooth from beginning to end. A lot has changed but Irene was very patient as she walked me through the options and cost breakdown. She was able to show me examples and helped set expectations in terms of color, shade, temperature, and the overall process. I chose the cermic tint and got the elite/premium Phantom S9 series at 5% for front and back windows. The color is better than what I could have expected. It's a